Frequently Asked Questions

Where do you ship?
We ship worldwide.

How long does shipping take?
Delivery usually takes 5–15 business days depending on your location.

How can I track my order?
Once your order ships, you will receive a tracking number via email.

What payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.

Can I cancel my order?
Orders can only be canceled within 12 hours after purchase.

What if my item arrives damaged?
If your item arrives damaged, please contact us within 48 hours of delivery and include photos of the product.

📩 Support: service@vinnitz.com