Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns
You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• Proof of purchase is required

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or Missing Refunds
If you have not received your refund yet, please check with your bank or credit card provider as processing times may vary.

Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or defective.

To request a return, please contact:
📩 service@vinnitz.com